Privacy Policy

What types of personal information do we collect?

When you apply for, open, or maintain an account with us, or when you agree to allow us to provide personalized advisory services, we collect the following types of information:

Information you provide online and on applications or other forms, or through discussions we have with you or your representatives, such as your name, address, date of birth, investment experience, risk tolerance, and any information about your personal investment goals or objectives. Information about your transactions with or through us, such as your account balance, trading activity, and account history, if applicable.

Why Do We Collect Personal Information?
We use and disclose personal information for the purposes that we have disclosed to you, except as otherwise permitted by law. We will request your consent before we use or disclose your information for any materially different purpose. Unless specifically described below, consent may be obtained in any legally sufficient method. For example, depending on the circumstance and the laws of your jurisdiction, consent may be obtained by providing you with notice and the opportunity to opt-out.

In general, we collect, use and disclose personal information to meet the needs of our customers and for our business purposes, including:

  • to provide the products and services you request;
  • the day-to-day operation and maintenance of accounts and services;
  • collection of amounts outstanding from you;
  • to tell you about services or other related products and services offered by us;
  • to manage our websites and services;
  • to understand our customers and their needs;
  • to learn about our markets and design and improve our services and related products;
  • to administer and process any request for information or job application;
  • to comply with our regulatory and legal obligations, including but not limited to warrants, subpoenas and court orders or to meet government tax reporting requirements;
  • to contact you (including by way of e-mail), including:
  • in response to your inquiries and comments, and to safeguard your interests;
  • to provide you with information about our products and services, or those of others, that you may be interested in;
  • to investigate suspicious activities; and
  • to protect our rights and property.

We may collect personal information from visitors to our websites and individuals who participate in a promotion, contest or survey (including online or via telephone). We may use this information to advise them of products, services and other marketing materials which may be of interest to them. We may also invite visitors to participate in market research, surveys and similar activities.

In the event we propose to buy or sell any business or assets, we may disclose your information in an anonymized form. This information would only be disclosed to a prospective buyer or seller and would also be anonymized. In the event of an acquisition or merger we will give you notice if, and before, there is any transfer of information.